Payment and Refund Policy

This Payment and Refund Policy applies to all cabinet services provided by Whitaker Hartt Cabinetry through our website whitakerhartcab.com and is designed in accordance with applicable United States laws, including federal and Vermont consumer protection regulations.

1. Payment Terms

All service fees are listed in U.S. Dollars (USD). We accept major credit and debit cards, as well as electronic payments such as PayPal. Full payment is required at the time of confirming your cabinet project. You will receive a confirmation email once your payment has been successfully processed.

2. Refund & Cancellation Policy

We are committed to providing high-quality cabinet solutions. Refunds and cancellations are subject to the following terms:

• Customers may cancel their project request within 48 hours of order confirmation for a full refund.
• Cancellations made after 48 hours may incur a cancellation fee, depending on the progress of the project.
• Refund requests must be submitted via email to jaylahtownsend@whitakerhartcab.com within 14 calendar days of service completion.
• If the service is not completed due to our error, a full refund will be issued promptly.

3. Non-Refundable Services

Custom cabinetry that has been fabricated or installed according to the confirmed specifications is generally non-refundable. This includes completed design consultations, custom orders, and specialized installation services.

4. Rescheduling Services

Clients may request to reschedule services by contacting us at least 48 hours in advance. Rescheduling is subject to availability and a new confirmation email will be issued.

5. Service Issues

If you encounter any issues with your cabinets or services provided, please contact us immediately via email or phone at jaylahtownsend@whitakerhartcab.com or (802) 888-6667. We will make every effort to resolve the issue promptly, including offering a correction service or refund when appropriate.

6. Governing Law

This Payment and Refund Policy and all transactions are governed by the laws of the State of Vermont and applicable federal laws of the United States.

7. Contact Information

Whitaker Hartt Cabinetry
Address: 345 Hayford Rd, Lake Elmore, VT, 05657
Phone: (802) 888-6667
Email: jaylahtownsend@whitakerhartcab.com
Website: whitakerhartcab.com